At Harmony Labs (“Harmony Labs,” “we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or place an order.
- Information We Collect
Information You Provide
When you place an order, contact us, or create an account, we may collect information such as:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Order details
- Any information you voluntarily provide through contact forms or customer support
Information Collected Automatically
When you browse our website, we may automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages viewed
- Time spent on our website
- Referring website addresses
- General website usage information
- How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Communicate order confirmations and shipping updates
- Respond to customer service inquiries
- Improve our website and customer experience
- Monitor website performance and security
- Detect and prevent fraud or unauthorized activity
- Comply with applicable laws and legal obligations
Harmony Labs does not sell, rent, or trade your personal information to third parties.
- Payment Information
Harmony Labs currently accepts payment through Zelle, Cash App, and Bitcoin.
Payment instructions are provided after checkout. We do not collect or store banking passwords, financial account credentials, or other sensitive payment information through our website. Customers are responsible for completing payment using the provided instructions and including their Order ID with the payment whenever applicable.
- Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Enhance your browsing experience
You may disable cookies through your browser settings. Please note that doing so may affect certain features of the website.
- Third-Party Services
We may share limited information with trusted third-party service providers when necessary to operate our business, including:
- Shipping carriers
- Website hosting providers
- Website analytics services
- Email communication providers
- Customer support tools
These service providers receive only the information necessary to perform their services on our behalf and are expected to protect your information.
- Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to use industry-standard security practices, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
- Data Retention
We retain personal information only for as long as reasonably necessary to:
- Process and fulfill orders
- Provide customer support
- Maintain business records
- Comply with applicable legal obligations
- Resolve disputes
- Enforce our policies
- Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information where legally permitted
- Request information about how your data is processed
To exercise any of these rights, please contact us using the information below.
- Children’s Privacy
Harmony Labs does not knowingly collect or solicit personal information from individuals under 18 years of age. Our website is intended for adults only.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated “Last Updated” date. Your continued use of the website following any changes constitutes acceptance of the revised Privacy Policy.
- Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:
Harmony Labs
Edwin Santiago
10200 S Roberts Rd
Unit #4234
Palos Hills, IL 60465
Email: edwin@harmonylabs.blog